BA 310 SDSU icEdge Assessment and Self Reflection Exercise Worksheet

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The icEdge assessment and self-reflection exercise is designed to help you become more aware ofand better understand how you communicate with others. In this workbook, you will focus onyour individual results (you will have a chance to reflect on your group compassion results inanother exercise). Before diving into the workbook, please consider the following:

1. You will reflect on the four main characteristics of your communication style:
   • Message – the way you use and interpret subtle (vs. literal) meaning and emotion incommunication
   • Sensory – refers to the way you attend to and communicate through the physical,auditory, and vocal space shared with your counterpart.
   • Time management – refers to the way you attend to and manage time, i.e. focusingmore on clock time or allowing events to unfold naturally.
   • Relationship – refers to the way you adjust communication to your counterpart’s statusand relationship with you.
2. Please plan to spend some quality time responding to the questions in this workbook.The more effort you put into self-reflecting and understanding yourself, the more you willget out of this activity.
3. As you work through your responses, please remember that our cultural environmentlargely influences our communication styles. For example, research has shown that directverbal assertiveness, linear logic, straightforwardness, and transparent messages (e.g.,“saying what you mean and meaning what you say”) are characteristic of low-contextcommunication styles common in individualistic cultures. Silence, non-verbal cues andbehaviors (e.g., reading between the lines), spiral or fuzzy logic, and self-humbling tone arecharacteristic of high-context communication styles common in collectivistic cultures.However, it is important to keep in mind the relative nature of the culturalenvironment when reflecting on and discussing communication styles. There areconsiderable variations in commutation styles within cultures as well. One could use direct,low-context communication styles when interactive with one group (e.g., coworkers) ordiscussing one matter (e.g., contract), and prefer indirect, high-context communicationstyles when interacting with a different group (e.g., family) or discussing a different matter(e.g., personal relationships). For instance, we cannot assume that a German person willautomatically communicate using low-context communication styles, while a person fromJapan will automatically use high-context communication styles.The best strategy is to observe each particular person within each particularcommunication context and figure out what communication styles they might be usingbased on the characteristics of low-context communication styles (e.g., direct verbalassertiveness, linear logic, straightforwardness, etc.) and high-context communicationstyles (e.g., non-verbal cues, self-humbling tone, etc.). Then you can adjust your owncommunication styles to best encode messages that you’d like your communicationcounterparts to receive and adjust your interpretations of your counterparts’ messages tobetter understand the meaning they are trying to transmit to you in their messages.