CSUS Psychology ATM Freak Accident Case Study
Description
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Part 1: Write a short summary of the incident showing you understand what happened, the causes of the incident, and conclusion.
Part 2:
Identify and describe the primary system in the case.
Think back to everything we’ve covered in this course and name, define, and describe THREE different principles that relate to this case and how they each were violated in the design of this system.
Part 3: Briefly describe and list at least two ways to redesign the system that could have helped avoid the accident. (remember “system” refers to the whole situation and so a redesign could refer to the equipment, people, environment, training, etc.)
