Excelsior College Crisis Decision Making Accountability and Blame Discussion
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Crisis Decision-Making, Accountability and Blame
Crises present leaders with choices that are highly consequential, contain genuine dilemmas, and present major uncertainties. In addition, these choices must be made relatively quick. The combination of these characteristics puts leaders in a difficult spot: everybody is looking to them for direction, yet a crisis makes it difficult to provide just that. In addition, accountability and blame often become the focus of the crisis event.
Lidskog, R. & Sjodin, D. (2015, November). Time, knowledge, and risk: Decision making in the aftermath of storm disasters (Links to an external site.). International Journal of Mass Emergencies and Disasters, 33(3), 341358.
Boin, A., Hart, P., McConnell, A., & Preston, T. (2010, September). Leadership style, crisis response, and blame management: The case of Hurricane Katrina (Links to an external site.). Public Administration, 88(3), 706723.
Huder, R. C. (2013). Disaster Operations and Decision Making (Links to an external site.). Hoboken, New Jersey: John Wiley & Sons, Inc.
Chapter 1: The emergency manager: Leading in a crisis. (Links to an external site.)(118)
Respond to the following:
Discuss the function of time and knowledge in crisis decision-making. What are the challenges of making good decisions during crisis events?
Select a recent crisis event and discuss how the concepts of accountability and blame were managed. What could have been done differently to improve accountability and lessen the blame?