IND 501 Excelsior College Knowing When to Say When Paper

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Please separate Part 1 and Part 2

Part 1

One factor that can impact employee engagement and block the attainment of strategic goals is the reality of outsourcing. Outsourcing can be motivated by cost factors, a lack of in-house expertise or even a restructure at the bidding of a consultant or new executive. In many cases outsourcing impacts employees’ job security and may lower employee morale and engagement. In addition, many outsourcing decisions include individuals or companies that may operate in other countries, or even different regions of the same country with vastly different cultures and norms. This adds an additional layer for managers to consider. So how exactly are decisions to outsource made? Let’s take a look at one example:

Outsourcing Scenario (NOTE: Download and read the first slide instructions) EditDownload Outsourcing Scenario (NOTE: Download and read the first slide instructions)

The manager of your division at Speedy Pro is asking you to make a recommendation about outsourcing mental health services for the wellness clinic.

Part I: Recommendation and Conclusion

Consider the decisions you made in the above branching scenario and share your recommendation for either outsourcing the mental health services for the wellness clinic or keeping in house. How did you reach your conclusions? In your specific discipline/organization, provide an example of an outsourcing decision that had an impact upon you, or locate one that has been in the news in the recent past. Did the outsourcing decision involve different cultures or norms? How would you recommend implementing an outsourcing decision and communicating that decision to your employees?

PART 2 – Reflect: Globalization and You.

Reflect on your own employment or personal experiences with globalization.

• Globalization impacts our everyday lives in many ways. How has it impacted your personal life (communication, shopping, dining)? How about in your workplace?
• Do you feel this had an impact on how you approached this module?
• Share what interactions, resources, and activities helped you to meet the goals of this module, and how they helped. Include links and images to these experiences.