OSU Operational Excellence Strategic Improvement Plan Paper

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Week One you wrote a paper shared your observations regarding your organization’s position on operational excellence and the workplace environment. Twelve weeks later, we ask you to develop a strategic improvement plan for operational excellence acknowledging the entire operational continuum from supply chain to end user. The purpose of this final paper is to apply all your learnings from this course: tools, methods, and concepts synthesized with your thought leadership.

Focusing on your organization or an organization of your choice, develop a strategic plan for operational excellence acknowledging the entire operational continuum from supply chain to end user. Your paper should include the following content

• Introduction – State the intention of the paper.
• Organization overview:
  • Name, location, industry, size, revenue. Describe your organizational culture.
• Process
  • Choose a process and document it from supply chain to end user. Documentation can be as simple as photographed handwritten process map.
  • Within that process identify one opportunity for improvement and support your managerial decision with evidence.
• Tools
  • Explain which continuous improvement tools you will use to close the perceived performance gap. Be clear on timeline and execution.
• Sustainment:
  • Provide your sustainment strategy to maintain the gain from your process improvements.
    • Including but not limited to recognizing existing sources of data, and recommending specific KPIs, measurement methods.
    • Change management techniques
• Conclusion – summarize your plan restating your hopeful outcome and expectationsChange management techniques