Touro University Managing Diversity in The Workplace Discussion Questions

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2a) Utilizing background readings and external sources, define the terms/concepts below in no more than three (3) sentences each.  Do the terms/concepts below have the same meaning or do they differ? Do the terms and concepts add value in Business and Management. Explain your answers with support from literature and external resources (DO NOT cite from Wikipedia).

• Cross Cultural
• Diversity
• Ethnocentrism
• Intercultural
• Intracultural
• Multiculturalism

2b) What is culture shock?  How do I know I someone else is experiencing culture shock? Should a manager be concerned about culture shock in an organization? Explain your responses with background reading and external resources.

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Articles without direct links can be retrieved in the Touro Library in the EBSCO Multi-Search Database.  You may want to copy and paste the following instructions to use as you search the library for readings in each module.Touro Library Instructions:  For instructions on how to retrieve resources from the Touro library and/or to register for your personal access to the library, please click the following link:  https://portal.tuw.edu/downloadsFiles/LibraryResourceAccess.pdfFries, S. (n.d.). Cultural, Multicultural, Cross-cultural, Intercultural: A Moderator’s Proposal http://www.tesol-france.org/uploaded_files/files/susan-fries.pdfWhat is Diversity Training? and Why It’s Important.(2017). Retrieved from https://www.infoprolearning.com/blog/what-is-diversity-training-and-why-it-is-important/Commisceo Global. (2017). Culture Shock & Employee Relocation.  Retrieved from https://www.commisceo-global.com/blog/culture-shock-employee-relocations-following-brexitWalsh, K. (2015). 7 Ways to Promote Diversity in the Workplace.  Retrieved from https://www.bentley.edu/prepared/7-ways-promote-diversity-workplaceMaikranz,A. (2017). What is Intercultural Training? Retrieved from http://blog.dwellworks.com/what-is-intercultural-trainingWhatthestory. (n.d.). Intracultural, Intercultural Cross Cultural and international communication. Retrieved from http://whatsthestory.middcreate.net/vermont/intracultural-intercultural-cross-cultural-and-international-communication-whats-the-difference/YouTube:TEDx Talks (2014). Why cultural diversity matters | Michael Gavin | TEDxCSU [Video file]. Retrieved from https://www.youtube.com/watch?v=48RoRi0ddRU (17:52)Lavin (2014). Erin Meyer: How Cultural Differences Affect Business [Video file]. Retrieved from https://www.youtube.com/watch?v=zQvqDv4vbEg (4:09)Why Intracultural Diversity Matters: http://www.youtube.com/watch?v=btnqBfiU_zs (More focused on highlighting a specific organization, but reveals how complex it is to define this topic)Ethnocentrism and Ethnorelativism. Retrieved from http://www.youtube.com/watch?v=CSEJAZLMS64&list=TLQRZBGLEM9NPxH_tjt4BD4vg1BKC8c56I (Ignore the role play assignment the instructor mentions, but at least ask yourself “Where do you see yourself in terms of Ethnocentrism?”)