University of California San Diego Psychology Worksheet

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Javier is an undergraduate Psychology student who is interested in pursuing graduate school. He reaches out to the Psi-Chi advisor, Dr. J, an I/O Psychologist, to explain the differences among sub-fields. She explains that I/O Psychology is unique from other Psychology sub-disciplines because:

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Flag question: Question 2Question 23 pts

Arianna is selected as a subject matter expert for a job analysis, she is to do a KSA criticality survey. Her role can best be described as:

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Flag question: Question 3Question 33 pts

Leo is conducting a job analysis for the role of a fairly standard job – a customer service representative. Which of the following methods would be appropriate, effective, and save some time (practical).

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Flag question: Question 4Question 43 pts

For this job analysis data collection method, it is essential that a large number of employees participate.

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Flag question: Question 5Question 53 pts

Grit seems to be the best indicator of job performance in highly competitive jobs, this means that if you use this indicator for a job that requires Grit, you have:

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Flag question: Question 6Question 63 pts

Eleanor needs to perform a job analysis so that she can select, train, and develop performance appraisal tools for construction workers. Who of the following is the better subject matter expert to speak with?

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Flag question: Question 7Question 73 pts

Sadly, Lupin had to go. The hiring manager for the new Defense Against Dark Arts position at Hogwarts needs to develop an effective task statement. Which of the following is a properly formulated task statement that I can put in my job description (note you don’t need to know anything about Hogwarts to answer this correctly):

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Flag question: Question 8Question 83 pts

The following is an item for a job analysis:

A customer is really angry that their flight is delayed! As a negative response, the gate agent would cut the customer off, and tell the person there is nothing they can do, goodbye! A positive response would be to listen and try to understand where they person is coming from, and then trying to solve the problem in a way that works for both the customer and is within the scope of what the gate agent can do.

What is this an example of?

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Flag question: Question 9Question 93 pts

Job analysis is a legally defensible way to

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Flag question: Question 10Question 103 pts

A hiring committee is charged with hiring a new leader, and they conclude that the criteria for the job should be that the new hire is a exceptional leader. Unfortunately, this is a remarkably vague criteria that gets at the essence of the job, but doesn’t quite get at all the constructs that make up a great leadership. This is an example of a:

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Flag question: Question 11Question 113 pts

Remy has designed a leadership training that focuses on leadership support, leadership vision, and leadership effectiveness. Remy wants as much information as possible about the trainee performance on each dimension following the training, which type of criteria should Remy use?

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Flag question: Question 12Question 123 pts

Rafael is being evaluated based on the number of minutes he spends with each customer. What type of evaluation is being used?

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Flag question: Question 13Question 133 pts

Mercedes wants only the very best car sales employees. To evaluate performance, employees will be categorized into specific groups based on their level of performance (e.g., Top, Good, Barely, and Cut, where 25% of employees will be put in each category). This is an example of:

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Flag question: Question 14Question 143 pts

Alex is a nurse, and he has to rate the new employees as part of their performance appraisal. On the first day, Nurse Ratched WOWed him with her expertise and skill. Despite her many unsavory deeds over the years, Alex feels Nurse Ratched can do no wrong and rates her as the top employee.

This is an example of:

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Flag question: Question 15Question 153 pts

Dr. Gabriella sees all of her employees as great performers, even if they have some faults! Her performance appraisal ratings of her employees likely suffer from

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Flag question: Question 16Question 163 pts

A company is hiring 2 car salespeople. We know extraversion is key. Which selection battery would be the most ideal (consider practicality, efficiency and covering conceptual criteria appropriately)?

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Flag question: Question 17Question 173 pts

Which of the following is not a selection method

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Flag question: Question 18Question 183 pts

Congrats – you’ve recruited 60 qualified applicants for the open pre-school director position! Assuming the following selection battery is chosen for the selection process, which predictor should be done last in the process? Hint, think about practicality and how long it might take 🙂

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Flag question: Question 19Question 193 pts

Which of the following is known to often lead to adverse impact?

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Flag question: Question 20Question 203 pts

You are tasked with establishing the validity of a selection procedure, which must be completed as quickly as possible because you need to use it to determine who to select for a job that was already posted! Which approach should you use?

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Flag question: Question 21Question 213 pts

Xica is looking for a reliable way to assess openness to experience, given what you know about criterion validity, face-validity, and reliability, of the following is the most preferrable strategy?

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Flag question: Question 22Question 223 pts

Hoda decided that Raylene was not going to be promoted based on her older age. This is an example of:

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Flag question: Question 23Question 233 pts

Ricardo needs to establish that extraversion predicts performance so that he can use it to select applicants in about 1 year. Which of the following is most appropriate?

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Flag question: Question 24Question 243 pts

Which of the following is the strongest predictor of performance across jobs?

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Flag question: Question 25Question 253 pts

Victor is developing a new safety protocol training on proper chemical disposal, risks associated with each chemical, and emergency response practices. Victor wants to make sure trainees pass each part of the training with a knowledge quiz and wants the material to be standardized so it can be rolled out across all 24 chemical plants. Which training program should Victor use?

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Flag question: Question 26Question 263 pts

Noah is training his sales staff on overcoming objections and interpersonal skills. He thinks the best way to do this is for employees to listen to Noah’s sales calls, practice doing mock sales calls with each other, and then practice doing mock sales calls with Noah, so he can provide feedback. Which training aligns with what Noah thinks will be most effective?

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Flag question: Question 27Question 273 pts

When an organization sends an employee to diversity training that reoccurs 1 time a week, what type of approach is being used?

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Flag question: Question 28Question 283 pts

Darius created a training on food safety handling for a small restaurant in San Jose. At one month following the training, he observed workers for several hours to determine training effectiveness. What best describes what was he assessing?

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Flag question: Question 29Question 293 pts

Which of the following best establishes training effectiveness?

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Flag question: Question 30Question 303 pts

Astronauts for NASA are training to visit Pandora, a distant moon. The journey to arrive there is highly dangerous and the job of flying the spaceship is very safety sensitive. What is the ideal training tool to be used considering how dangerous and safety sensitive the mission is?

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Flag question: Question 31Question 313 pts

You want to increase trainee motivation; generally speaking which method would be best suited to do this?

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Flag question: Question 32Question 323 pts

Over-learning may be an effective approach to training because it can increase

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Flag question: Question 33Question 333 pts

Which of the following is untrue about people with low metacognitive skill

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