Zone Reorganization Case Study
Description
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1.In a narrative format, discuss the key facts and critical issues presented in the case.
2.Considering the results of Christine’s survey of her managers regarding the reorganization, should she proceed with moving all three offices at once or should she relocate the offices in a piecemeal fashion? Why or why not?
3.How do different organizational cultures develop in the four claims’ offices of the same insurance company, all located in one geographic region of the United States?
4.What could Christine, as the overall supervisor of all four claim’s offices, have done to promote cultural harmony among and between the offices?
